HP Tuners
Pickup available at 37-39 Glenvale Crescent
Usually ready in 2 hours
DETAILS
In addition to receiving the newest MPVI3 device for your diagnostics and calibration requirements, the program will include additional Universal Credits based on your Trade-In device generation. This upgrade process transfers all existing vehicle licenses and credits from your trade-in device to the new MPVI3 allowing you to resume operation seamlessly.
HP Tuners Upgrade option includes additional Universal credits. Device eligibility is as follows:
- 6x Universal Credits for MPVI trade-ins (Standard or Pro)
- 4x Universal Credits for MPVI2/2+ trade-ins
How does the upgrade work?
- After purchasing the service, customers should resync their trade-in device in VCM Editor first.
- Fill out the attached “Return Form” and send the trade-in device and the Return Form back to our nominated address. Please note: The cost of return shipping is the responsibility of the owner, we recommend using a tracked service for return postage.
- Once the trade-in device is returned, it will first be tested for functionality and then begin the license and credit transfer to the new MPVI3 device.
- Upgraded MPVI3 device will be preloaded with additional credits depending on their eligibility as described previously.
- Once processed, it will be despatched within 1 business day.
- Upon return, you can resume normal diagnostics and calibration use via VCM Suite software.
- This is a trade-in service, so you will not receive your old interface back.
Please ship your HP Tuners interface for upgrading to:
VCM Performance
RE: MPVI3 Interface Upgrade
[YOUR ORDER NUMBER]
37-39 Glenvale crescent, Mulgrave VIC, 3170
For further information, simply contact our Sales Representative directly or via our contact page.
Product information
VCM Performance is a proudly Australian-owned family business specialising in high-quality automotive performance products.
From industry-leading OTR air intakes and HP Tuners software to camshafts and Magnuson Heartbeat superchargers, we’re dedicated to helping customers achieve peak vehicle performance. Always innovating, we’re expanding into the European market while staying true to our roots with the Holden Commodore and LS engines.
Track Your Order
You can now use the chat widget on our website to track the status of your order in real time.
Shipping Information
Shipping Details
VCM Performance is committed to processing orders efficiently. We aim to dispatch the majority of orders the next business day. However, please allow 1-2 business days for dispatch. For added convenience, we now offer shipping to PO boxes and parcel lockers.
Once your order has been handed over to the courier, we are unable to make changes. Please contact the chosen courier directly for any modifications or issues related to the shipment of your order.
Shipping Options
We use a range of couriers to provide the best and most efficient delivery service possible. This allows us to choose the optimal shipping method based on the items you purchase. Detailed shipping options and prices will be available for you to view at checkout.
Delivery Times
• Australia Post Express: Estimated delivery within 1-3 business days depending on your location.
• Australia Post Standard: Estimated delivery within 3-10 business days depending on your location.
• In-Store Pickup: Orders can typically be picked up from our store within 1-4 hours from order placement during business hours. Please wait for our confirmation that your order is ready for pickup.
For shipments using alternative couriers, please refer to the respective courier’s website directly for the most up-to-date delivery times as these can frequently change throughout the year.
International Shipping to New Zealand
We offer shipping to New Zealand using DHL and Australia Post Express, with prices quoted at checkout. Duties and taxes are the responsibility of the recipient upon arrival and are not included in the initial purchase or shipping fees.
Order Changes and Cancellations
Once your order has been dispatched, you will receive a confirmation email. At this stage, we are unable to make changes to your order. If you need to cancel or modify your order, please contact us within 24 hours of purchase at sales@vcmperformance.com.au.
Responsibility for Goods
While VCM Performance uses the most reliable and trustworthy carriers, we do not accept responsibility for any goods that are lost, stolen, or damaged once they have been handed over to the courier.
Contact Us
If you do not receive your order within 14 business days from the date of dispatch, please contact us at info@vcmperformance.com.au.
VCM Performance
37-39 Glenvale Cres,
Mulgrave VIC Australia 3170
p:(03) 9763 7599
e: sales@vcmperformance.com.au
Software Support
e: support@vcmperformance.com.au
