HP Tuners
DETAILS
HP Tuners uses a credit-based licensing system. Credits are used as currency to purchase licenses for the different modules in a vehicle. Licensing a module gives you the ability to tune it. The number of credits necessary to purchase a license varies depending on the vehicle.
Many vehicles are (2) credits for licensing the ECM/PCM, and may have additional options such as a TCM, FICM, or CCM.
You can find a complete list of supported vehicles and credit cost on our supported vehicle page here.
Vehicle licenses are tied to the VIN, PCM OS, and PCM Serial Number. If those values don’t change, the vehicle will remain licensed on that interface and can be tuned indefinitely. One interface can store thousands of licenses and can be used to tune all the vehicles we support.
Once you purchase an MPVI3 you can read, edit, and save files without purchasing credits. You don’t have to license a module until you are ready to write a new file to the vehicle. The MPVI3 also offers the ability to tune remotely by sending a tune file via email or using Tune Delivery Network for professional tuning shops.
To activate Universal Credits for your MPVI3:
- Download and install the latest version of VCM Suite here.
- Connect your MPVI3 to your laptop/PC.
- While connected to the internet, load VCM Editor and select HELP > RESYNC INTERFACE.
Reminder, you must be connected to the internet as this process will also update your interface’s firmware to the latest version
Should you have any issues resyncing your interface, please submit a support ticket support@vcmperformance.com.au
NOTE: All digital product sales including credits are final, under no circumstances can a refund be given for any digital products.
Please ensure you check how many credits you have and require before you complete your purchase.
Note: Please ensure you add the correct serial listed on the back of your MPVI2/MPVI3 dongle to ensure the successfully delivery of credits.
Due to the dramatic drop in the AUD to USA dollar please expect a fluctuation in the cost of credits.
Product information
VCM Performance is a proudly Australian-owned family business specialising in high-quality automotive performance products.
From industry-leading OTR air intakes and HP Tuners software to camshafts and Magnuson Heartbeat superchargers, we’re dedicated to helping customers achieve peak vehicle performance. Always innovating, we’re expanding into the European market while staying true to our roots with the Holden Commodore and LS engines.
Track Your Order
You can now use the chat widget on our website to track the status of your order in real time.
Shipping Information
Shipping Details
VCM Performance is committed to processing orders efficiently. We aim to dispatch the majority of orders the next business day. However, please allow 1-2 business days for dispatch. For added convenience, we now offer shipping to PO boxes and parcel lockers.
Once your order has been handed over to the courier, we are unable to make changes. Please contact the chosen courier directly for any modifications or issues related to the shipment of your order.
Shipping Options
We use a range of couriers to provide the best and most efficient delivery service possible. This allows us to choose the optimal shipping method based on the items you purchase. Detailed shipping options and prices will be available for you to view at checkout.
Delivery Times
• Australia Post Express: Estimated delivery within 1-3 business days depending on your location.
• Australia Post Standard: Estimated delivery within 3-10 business days depending on your location.
• In-Store Pickup: Orders can typically be picked up from our store within 1-4 hours from order placement during business hours. Please wait for our confirmation that your order is ready for pickup.
For shipments using alternative couriers, please refer to the respective courier’s website directly for the most up-to-date delivery times as these can frequently change throughout the year.
International Shipping to New Zealand
We offer shipping to New Zealand using DHL and Australia Post Express, with prices quoted at checkout. Duties and taxes are the responsibility of the recipient upon arrival and are not included in the initial purchase or shipping fees.
Order Changes and Cancellations
Once your order has been dispatched, you will receive a confirmation email. At this stage, we are unable to make changes to your order. If you need to cancel or modify your order, please contact us within 24 hours of purchase at sales@vcmperformance.com.au.
Responsibility for Goods
While VCM Performance uses the most reliable and trustworthy carriers, we do not accept responsibility for any goods that are lost, stolen, or damaged once they have been handed over to the courier.
Contact Us
If you do not receive your order within 14 business days from the date of dispatch, please contact us at info@vcmperformance.com.au.
VCM Performance
37-39 Glenvale Cres,
Mulgrave VIC Australia 3170
p:(03) 9763 7599
e: sales@vcmperformance.com.au
Software Support
e: support@vcmperformance.com.au
