Track Your Order

You can now use the chat widget on our website to track the status of your order in real time.

Shipping Information

Shipping Details

VCM Performance is committed to processing orders efficiently. We aim to dispatch the majority of orders the next business day. However, please allow 1-2 business days for dispatch. For added convenience, we now offer shipping to PO boxes and parcel lockers.

Once your order has been handed over to the courier, we are unable to make changes. Please contact the chosen courier directly for any modifications or issues related to the shipment of your order.

Shipping Options

We use a range of couriers to provide the best and most efficient delivery service possible. This allows us to choose the optimal shipping method based on the items you purchase. Detailed shipping options and prices will be available for you to view at checkout.

Delivery Times

• Australia Post Express: Estimated delivery within 1-3 business days depending on your location.

• Australia Post Standard: Estimated delivery within 3-10 business days depending on your location.

• In-Store Pickup: Orders can typically be picked up from our store within 1-4 hours from order placement during business hours. Please wait for our confirmation that your order is ready for pickup.

For shipments using alternative couriers, please refer to the respective courier’s website directly for the most up-to-date delivery times as these can frequently change throughout the year.

International Shipping to New Zealand

We offer shipping to New Zealand using DHL and Australia Post Express, with prices quoted at checkout. Duties and taxes are the responsibility of the recipient upon arrival and are not included in the initial purchase or shipping fees.

Order Changes and Cancellations

Once your order has been dispatched, you will receive a confirmation email. At this stage, we are unable to make changes to your order. If you need to cancel or modify your order, please contact us within 24 hours of purchase at sales@vcmperformance.com.au.

Responsibility for Goods

While VCM Performance uses the most reliable and trustworthy carriers, we do not accept responsibility for any goods that are lost, stolen, or damaged once they have been handed over to the courier.

Contact Us

If you do not receive your order within 14 business days from the date of dispatch, please contact us at info@vcmperformance.com.au.

VCM Performance

37-39 Glenvale Cres,
Mulgrave VIC Australia 3170

p:(03) 9763 7599
e: sales@vcmperformance.com.au

Software Support
e: support@vcmperformance.com.au